Saturday, June 06, 2009

My letter to CVS corporate was published!

HAPPY DANCE My letter to corporate was published! =)

So I went to CVS tonight to do my deal same as I do every Saturday night. As soon as I stepped in the door I was greeted by the manager and another employee (Hey Brook!).

They had a book in their hand and were asking me if I heard the news? They told me that a letter I had written to corporate was published in the spring 2009 CVS/Caremark Real Stories book. Brook opens the book to page 17 and sure enough there is just one of the many letters I had written in praise of my store.

The manager was beaming and very appreciative. I think I scored some major points when he saw that letter, and I know it made him proud of all his employees as they all got a hearty "Way to go" from management.

He talked to me for almost an hour and I think it really helped both of us get to know each other even better.

So, write those letters to corporate PRAISING your nice CVS stores. It can make a world of difference.

They let me keep a copy of the book. Here's a pic. of it and my letter.

1 comment:

Suz said...

Awesome! Just goes to show you that communication with the stores does make a difference. :)