My letter to corporate was published! =)
So I went to CVS tonight to do my deal same as I do every Saturday night. As soon as I stepped in the door I was greeted by the manager and another employee (Hey Brook!).
They had a book in their hand and were asking me if I heard the news? They told me that a letter I had written to corporate was published in the spring 2009 CVS/Caremark Real Stories book. Brook opens the book to page 17 and sure enough there is just one of the many letters I had written in praise of my store.
The manager was beaming and very appreciative. I think I scored some major points when he saw that letter, and I know it made him proud of all his employees as they all got a hearty "Way to go" from management.
He talked to me for almost an hour and I think it really helped both of us get to know each other even better.
So, write those letters to corporate PRAISING your nice CVS stores. It can make a world of difference.
They let me keep a copy of the book. Here's a pic. of it and my letter.
6 hours ago